Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book a ticket, or contact us for support.

• Personal information (name, email, phone number)
• Travel preferences and booking history
• Payment information (processed securely)
• Location data for route tracking
• Device information and usage data

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our transportation services
• Process bookings and payments
• Send you service updates and notifications
• Provide customer support
• Ensure safety and security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent
• To comply with legal requirements
• To protect our rights and safety
• With service providers who assist us
• In case of business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Object to processing of your information
• Data portability
• Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account at any time.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@sriexpress.lk
• Phone: +94 11 234 5678
• Address: 123 Galle Road, Colombo 03, Sri Lanka